What data is collected?
Various types of information are collected when you register and use the 20000 platform. This data is used solely to improve service quality and ensure a safe experience.
Categories of data collected:
- Account Information: Name, email address, mobile number, date of birth, and any information required for identity verification.
- Payment Information: Partial bKash, Nagad, or bank account details (including BDT / ৳ transaction records). Full payment details are never stored.
- Device & Browser Information: IP address, browser type, operating system, and device identification details.
- Usage Data: Logs of time spent on the platform, pages visited, and games or betting markets used.
- Cookies & Tracking Data: Session cookies and analytics data used to monitor service quality.
What is the collected data used for?
20000 uses your information only for specific, transparent purposes. Under no circumstances is your data sold to advertising companies or unauthorized third parties.
Primary purposes for data use:
- For account creation, management, and identity verification.
- For processing financial transactions and preventing fraud.
- For monitoring platform security and detecting unusual activity.
- To enhance the user experience and review service quality.
- To comply with applicable laws and regulatory requirements.
- For customer service and support purposes.
20000 will never use your information to send unsolicited commercial messages or share it with irrelevant third parties.
What do you need to know about cookies and tracking technologies?
The 20000 platform uses cookies and similar technologies to ensure smooth operation. Cookies are small text files stored in your browser that help retain your session information.
Types of cookies we use:
- Essential Cookies: Essential for maintaining login sessions and ensuring secure browsing.
- Functional Cookies: Used to remember your preferences and language settings.
- Analytical Cookies: Collects anonymous statistics to monitor and improve platform performance.
You can disable cookies through your browser settings. Keep in mind that doing so may limit certain platform features, particularly those related to login and payments.
How is data stored and kept secure?
20000 uses industry-leading security technology to protect your personal data. All data is transmitted via SSL encryption and stored on secured servers.
Key aspects of our security framework:
- 256-bit SSL encryption applied to all data transfers.
- Two-factor authentication to prevent unauthorized access to your account.
- Automated monitoring systems to detect suspicious activity.
- Payment details are never stored in full; only transaction references are retained.
- Regular audits are conducted to identify and address security vulnerabilities.
Data retention: Information linked to active accounts is retained for as long as the service remains active. After account closure, certain data may be kept for a defined period as required by law, then securely deleted.
Sharing Data with Third Parties
20000 does not sell your personal data to any third party. However, limited information may be shared with approved partners for payment processing or to meet legal obligations. In all such cases, data is handled under strict confidentiality agreements.
What rights do you have over your data?
Every 20000 user retains the following rights over their personal data. To exercise these rights, please get in touch with our support team.
- Right of Access: You can request to know exactly what personal data we hold about you at any time.
- Right to Rectification: You may request corrections if any of your information is inaccurate.
- Right to Erasure: In certain circumstances, you may request the deletion of your data — however, this may not always be possible where legal obligations apply.
- Right to Object to Processing: You may object to the use of your data for marketing or research purposes.
- Right to Data Portability: You can request a copy of your data in a machine-readable format.
To exercise any of these rights, contact us at: [email protected]. We typically respond within 30 business days. To learn more, visit our FAQ Page View.
How will you be notified if the policy changes?
20000 reserves the right to review and update this Privacy Policy at any time. Users will be notified of significant changes via their registered email or through platform notifications.
Updated policies take effect from the date of publication. Continued use of the platform after publication constitutes your acceptance of the revised policy. We recommend visiting this page regularly to stay informed.
This policy is governed by the applicable laws of Bangladesh. For any privacy-related questions or concerns, contact us at: [email protected].